Shipping and tracking

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number when your order has shipped. Please note that our processing time is separate from the carrier's delivery time. Carrier delivery time is stated below.

We currently only ship to countries within the European Union. International shipping will be available soon.

Related links
Track your parcel (External link to Postnord)
Shipping policy
Refund policy

Rates and delivery times

We ship with a flat fee to all countries within the European Union.

Sweden
Current rate is 80 - 94 SEK.
Current delivery time estimated by the carrier is 1 business day.
Lower price and faster since Gemstone Motorcycle Parts is situated in Sweden.

Rest of European Union
Current rate is approximately 10 - 13 EUR.
Current delivery time estimated by the carrier is 2-3 business days.
Rates will be shown in your native currency at checkout.

International
Current rate is approximately 10 - 14 USD.
Current delivery time estimated by the carrier is 4-6 business days.
Please note; When you purchase one of our products from a country outside of the European Union, you may need to pay customs duty, VAT and possibly other taxes and charges.
Rates will be shown in your native currency at checkout.

If you spend more than 2000 SEK (approximately 180 EUR) the shipping is free.

Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

We are using Postnord to ship our products. You can read more about Postnord and track your parcel on their website.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info (at) gemstonemotorcycleparts.com with your name and order number, and we will look into it for you.

If you have any questions, feel free to reach out to:
info (at) gemstonemotorcycleparts.com